Terms of Service
Secret Santa Generator terms of service: the free draw, the one-time Event Pass, anonymous messages and how to report one, refunds and our limits.
- Effective from
- 2026-10-23
- Page last updated
- 2026-10-23
- Drawing names
- Free for 3 to 200 people per event, with no sign-up and no email addresses
- Free features
- Private links, exclusions, last year's pairs, wishlists, adding or removing people after the draw, printed QR slips and printable cards
- Event Pass price
- $4.99 per event, one-time payment; no subscription, nothing renews
- Event Pass adds
- Anonymous messages: each person can message the person they drew and reply to their own Secret Santa
- Who can turn it on
- The organizer, or anyone in the group from their own private link
- Payments
- Processed by our merchant of record, Waffo Pancake (waffo.ai), which also handles any sales tax or VAT
- Contact
- hello@secretsantagenerator.xyz
- Run by
- An independent developer, not a company
- Message length
- Up to 500 characters per message
- Reports
- Reports about a message are answered within 2 business days
- Refunds
- An unused Event Pass code can be refunded within 14 days; a pass already turned on is not refundable, except where the law requires otherwise
- Liability cap
- What you paid us in the 12 months before a claim, or USD 10 if you haven't paid anything
- How messages are signed
- As from "Your Secret Santa", or with the name of the person you drew; never with the writer's name
- Organizer page and messages
- The organizer page never shows messages
- How people see messages
- The next time they open their private link; nothing is emailed
- Event Pass code
- Emailed after payment, so the pass can be used from another device
- Buying ahead
- A pass bought on the pricing page can be used on an event later with its code
- After a refund
- The code stops working and messages for that event switch off; the draw, links and wishlists keep working
- Pass cancelled for breaking the terms
- Not refunded, except where the law requires otherwise
- Exchange for cash
- An Event Pass works only on this website and can't be exchanged for cash
- Exclusions
- Tap two names to keep couples and housemates from drawing each other
- Shipping addresses
- Optional and private: shown only on that person's page and their Secret Santa's
- Printable cards
- Gift tags and reveal cards, on US Letter or A4
- Card details
- Entered only on Waffo Pancake's checkout; we never see them
- Receipts
- Waffo Pancake sends the payment receipt
Last updated: 2026-10-23
These terms of service are the agreement between you and the person who runs Secret Santa Generator (secretsantagenerator.xyz). The site is run by an independent developer, not a company. In these terms, "we" means that developer and "you" means anyone who uses the site: an organizer who draws names, or a participant who opens a private link. By using the site you accept these terms.
What the service is
Secret Santa Generator draws names for a gift exchange. The organizer types the names and a few details, the draw runs on our server, and every participant gets a private link that shows only their own match, the budget, the date and their match's wishlist. Drawing names for 3 to 200 people and the features around it (exclusions, last year's pairs, wishlists, changes after the draw, printed slips and printable cards) are free. The optional Event Pass adds anonymous messages for one event; the organizer, or anyone in the group from their own private link, can turn it on.
Anonymous messages
In an event with an Event Pass, each participant can send messages of up to 500 characters to the person they drew and to their own Secret Santa. We show a message only on the pages of the two people it is between, without saying who wrote it; the organizer page never shows messages. Anyone holding a private link can read the messages on it, so keep links private. Messages are deleted with the event.
Acceptable use
Use the site to organize gift exchanges for groups you belong to or run. You must not:
- use messages to harass, threaten, shame or frighten anyone, or to send sexual content, hate speech or spam;
- use messages to share anything illegal, or other people's private information without their permission;
- try to find out who drew whom by breaking or overloading the site, or use it to collect other people's data;
- buy an Event Pass with a payment method you aren't allowed to use.
You must not use the site to create or share content that infringes anyone else's intellectual property, such as their songs, lyrics, music, images, characters or trademarks, or to pass content off as made or endorsed by a real artist, creator or brand. If you do, we remove the content, may block your access, and handle any payment under our refund policy.
You must not use the service for sexual content, violent or gory content (graphic injury, cruelty or extreme violence), or hate speech (hateful, discriminatory, demeaning or inciting content aimed at people because of race, ethnicity, religion, sex, sexual orientation, disability or similar traits).
Child sexual abuse material (CSAM) - zero tolerance: you must never upload, request, create or share any sexual or sexualised depiction of a minor, or any content that sexualises, exploits or endangers a child. We remove it immediately, permanently block the account, preserve the necessary records and report it to the National Center for Missing & Exploited Children (NCMEC) and the relevant authorities.
Non-consensual intimate imagery (NCII): you must never upload, create or share nude, sexual or intimate images, audio or video of a real person without their consent, including private intimate material, "undressing" or nudifying a person, or placing someone into an intimate scene. We remove it as soon as we learn of it, block the account, and support the person depicted, including takedown requests and cooperation with law enforcement.
Reporting a message
If you receive a message that breaks these rules, email hello@secretsantagenerator.xyz with the link to your page (or the event name) and the text of the message. We confirm that we have your report and act on it within 2 business days: we can delete the message, switch off messages for that event, and block the sender's link. Repeated or serious abuse can lead to the whole event being deleted and the Event Pass being cancelled without a refund. If you think a decision was wrong, reply to our email and we will look at it again.
Prices and payment
- Drawing names, private links, exclusions, wishlists, changes after the draw and printed slips are free, with no account and no email address needed.
- The Event Pass costs $4.99 per event and is a one-time payment. There is no subscription and nothing renews.
- Payments are processed by our merchant of record, Waffo Pancake (waffo.ai), which takes the payment, works out any sales tax or VAT and issues your receipt. Its own terms and privacy policy apply to the payment.
- See pricing for what the Event Pass includes.
Refunds and cancellation
There is nothing to cancel: the draw is free and the Event Pass is a single payment that never renews. An Event Pass code you haven't used on any event can be refunded within 14 days of buying it. A pass that has been turned on for an event is not refundable, except where the law requires otherwise. Our refund policy has the details and explains how to ask.
Your content
You keep all rights to what you type: names, notes, wishlists and messages. You give us permission to store and show it to the people it is meant for, only to run the service. Event data, including messages, is deleted automatically after the exchange, as described in our privacy policy, and the organizer can delete an event at any time.
No warranty
The site is provided as it is and as available. As far as the law allows, we make no promises, express or implied, that it will always be available, free of errors or fit for a particular purpose. We aren't responsible for the gifts people choose, buy or send.
Limits on our liability
As far as the law allows, we are not liable for indirect or consequential losses. Our total liability to you for anything to do with the site is limited to what you paid us in the 12 months before the claim, or USD 10 if you haven't paid anything. Nothing in these terms limits liability that can't be limited by law.
Changes to these terms
We may update these terms of service. The date at the top shows the current version. If a change matters, for example to prices or to what we keep, we'll point it out on this page. If you keep using the site after a change, the new terms apply.
Questions about these terms
Questions about these terms: hello@secretsantagenerator.xyz. Please allow a few working days for a reply. See also our privacy policy, pricing and refund policy.